In the News
Posted by OwyheeStar
~ Common Sense Lacking
Cliff and I have watched, listened, and been saddened by the recent news of the United Airlines craziness. Honestly, I have carried a puppy home on the airplane before. My ticket was with Delta; however, on one leg of the flight home, I was diverted to a United Flight. It was not necessarily a good experience. I received a less than welcome attitude and got a lecture about carryon protocol–it was a rather demeaning lecture. I bite my tongue because I needed to get home with the puppy.
Would I carry on again? Indeed I would. It is an excellent way to travel with a puppy. OwyheeStar has more clients than you can imagine who fly into Boise and bring their puppy home as their carryon. You might be shocked to hear us say it is much safer than a road trip. Avoiding exposure to the deadly Parvovirus is one of the reasons. Nevertheless, getting them home and off to a grand start with the least amount of stress (and risk) possible is essential.
What went wrong? United Airlines Flight Attendant told someone to put their dog in the overhead storage. How insane is that? Honestly, I would have gotten off the plane. I would have made a formal complaint. What is worse is this is a short-snouted dog. Anyone who has dealt with the airlines knows they ask about the breed and they have a specific protocol for these breeds who are prone to breathing issues. (OMG) This loss should not have happened–the owner has to protect the dog’s life always. You are responsible for the ultimate decisions whether you are at a Vet office, a dog park, or planning to fly with a puppy.
We are beyond saddened by this incident. The bulk of the blame is on the flight attendant. Whatever was she thinking? Nevertheless, we are the gatekeeper. You have to make sure your dog is safe. The carryon protocol has always been to use an appropriate airline approved bag which fits under the seat. We have put the bag under the seat for takeoff and landing. Otherwise, I held the bag on my lap–sometimes inserting my hand into the Sherpa Carrier. In twenty plus years of folks flying into to get the puppy as a carryon, there was one incident where the airline was being crazy. The person booked a flight home on another airline. The airline (not United) got a letter from this family who travels extensively with their dogs because they use them as therapy dogs.
Click here to read United Airlines response to this heartbreaking incident.
Two days later there was another mixup. This time due to a connecting flight error in Denver. Honestly, a large number of live animals fly without incident. Nonetheless, connecting flights increase the risk. The scenic route (via Japan) was a pretty significant mistake. Regardless, they were chartered to the new Kansas family awaiting their pet’s arrival. (OMG)