Kirby G and Other Stuff
The last forty-eight hours have not gone well. That is why we want to say Happy Birthday Kirby G–and just because you are so darned cute too.
For those wondering about our application process, and why we make a big deal out of it, we are not sure what to say. At the moment, it appears we had a two-day train-wreck situation. Our website provider lost invaluable information given to us via the application process. First, let me tell you it is invaluable for us to receive all the information in a succinct form–that way we don’t need to sort through emails, and try to extract the information. Secondly, we don’t want to miss a topic. Screening applicants is the first step in the process for us to consider placing a puppy with you. How you fill out the application speaks volumes about who you are; and possibly how you will be with your Weim. We don’t have to have a mini-novel, but one word replies are sketchy. We are looking for you to reveal yourself to us. When we ask about your former dogs; saying too many doesn’t really tell us much about you. It doesn’t give us an idea about the breeds you have experienced. You don’t have to list every dog you ever had if the list is ten-plus, but we need more than a casual reply.
To put this in perspective….
we have no read number. midnight hundred emails, confusing.
We don’t know how long you held the application link. We have tried to look at the most recent invites, and to figure out how this might unfold. Regardless, if you are one of these persons, we would appreciate you sending us the following information:
- Name/names as they should appear on the application–documents
- Address–street and mailing
- Phone numbers — clearly marked as to what they are–cell phone, home phone, work, etc.
- email address/or multiple email addresses
This information was dumped into cyberspace. It cannot be retrieved. It is like a puzzle trying to match the applications to the right person. We cannot easily explain this. It is highly unprofessional, but it is one of those things that can happen. If you don’t get back to us, we have to move forward. We will make every attempt (via email) to try to explain this; however, we need your help to be able to fix this problem.
Right now, we have about eight applications sitting in cue–waiting for Shela to reply to each one. It takes about an hour minimum to make an application reply. Sometimes we have to ask for additional information in order to finish the application. We take this process seriously. We apologize for the inconvenience. It has made a boatload of extra work for us, but even then (throwing countless time and energy at this problem) we cannot easily fix this problem. If you can work with us we can get through this, but it is going to take some time. Thank you for understanding.
~Cliff and Shela